Returns & Exchanges

We want you to be 100% satisfied with your Skullcandy gear, which is why we offer a 45-day money-back guarantee on all products purchased directly from our website. If your audio experience isn't hitting the right notes, our hassle-free return process ensures a quick resolution.

1

Initiate Your Return

Visit our online Support Center and enter your order number and email address to verify your purchase and start the request.

2

Print Your Shipping Label

Once your return is authorized, we will email you a prepaid UPS shipping label and a Return Merchandise Authorization (RMA) form.

3

Pack and Ship

Securely pack your items in their original packaging, include the RMA form inside the box, and drop it off at any authorized shipping location.

4

Receive Your Refund

After our warehouse inspects the returned product, we will process your refund to the original payment method within 7 to 10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing